Privacy Policy
Papas Professional Removals is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This policy explains how we collect, use, and protect your data when you use our services or website.
1. Information We Collect
- Personal Information: Name, email, phone number, address, and move details you provide when booking our services.
- Technical Information: IP address, browser type, and pages visited on our website for analytics purposes.
2. How We Use Your Information
- To provide and manage your bookings and moving services.
- To communicate with you regarding your move, quotes, or any changes to services.
- To improve our services and website experience.
- To comply with legal obligations and protect our business.
3. Sharing Your Information
- We do not sell or rent your personal information to third parties.
- We may share your information with trusted partners or service providers who help us deliver your move (e.g., transport or storage providers).
- We may disclose your information if required by law or to protect our rights and property.
4. Security of Your Data
- We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.
- Only authorised staff have access to your personal data on a need-to-know basis.
5. Your Rights
- You have the right to access, correct, or request deletion of your personal information.
- You can opt out of marketing communications at any time by contacting us at {SITE_EMAIL}.
- For any privacy concerns or questions, please contact us using our website or office contact details.
6. Cookies
- We use cookies to improve your website experience and for analytics purposes.
- You can choose to disable cookies in your browser settings, but some features of the website may not function properly.
7. Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our services implies acceptance of any updates.
Effective Date: 26 January 2026
